0845 40 80 639
Email Us
my profile my membership details seating requests bring guest (pay for) invite guest (via email) send substitute arrange 1-2-1
martin davies nrg dave clarke nrg
authenticity in networking event structure getting the best from an nrg event sponsorship advocacy business networking podcast privacy notice
1 why networking doesn't work 2 why do people find networking valuable? 3 how do i get in front of the right people? 4 how do i choose a networking event? 5 how do i get the most out of networking meeting? 6 how do i build my network? 7 how do you answer the question what do you? 8 how do you tell a good stiory? 9 how do you get the most out of networking? 10 how do i build trust within my network? 11 how do i follow up? 12 how do i get the best from 121 meetings? 13 how do i get people to refer me? 14 how do i manage my network? 15 how do i nurture my network? 16 how do i build advocates?
Show AllBusiness Networking BlogBusiness Networking ArticlesMastermind BlogMember StoriesNRG Expert SpeakersBusiness ArticlesMember Offerings & EventsNRG Advocacy Training - The BasicsNRG Advocacy Training - Practical Steps
Show AllBristolMetropolitan LondonMetropolitan London CitySwindon

Twitter lessons from Train delays - Business Networking Blog

Business Networking Blog > Latest Blogs

2011-07-20 20:37:31
Twitter lessons from Train delays

Twitter logo

Yesterday I was delayed for a couple of hours on a train on the outskirts of London. The delay was due to a fatality involving one of the trains ahead of us. As our train came to a standstill the train manager announced that we would be subject to severe delays. He did his best to answer questions, but it was clear that he was not being kept fully up to date.


One of the most frustrating thing asbout incidents like travel delays is the lack of any meaningful communication. I tweeted about what was happening and was delighted to get quick responses via Twitter from National Rail, First Great Western and others. You can see some of the conversation in these screenshots.

Twitter Stream Train Delay

Some lessons come out of this apart from the fact that Train Managers should be given access to Twitter!


1. Use Twitter to listen for things being said about you or your business so that you can engage in conversation.

2. Also listen for people writing about problems that you can offer some advice to.

3. Give people as many ways to get in touch with you as possible.


Do, however, remember to keep things in perspective:


Twitter Train Delay Perspective


Good Networking!

Dave Clarke

Dave Clarke


Posted by Dave Clarke at 20:37:31, 20 Jul 11
36624 Views 0 Comments
pages : 1

Add Comment:

Enter Full Name:
Enter Email Address: